Caves Beach NSW · Servicing Sydney, Central Coast & Newcastle
NSW · 2 to 22 Lots · Class 1 Licensed

Strata doesn't have to be complicated. And you shouldn't have to chase your manager.

Small townhouse schemes (2–22 lots), personally managed by a Class 1 licensed strata manager — in plain English, always.

Scroll
2–22
Lots only — our speciality
Same day
Every call and email answered
1
Class 1 manager overseeing your plan
$0
Hidden fees — transparent pricing
Alan Hunter — Class 1 Strata Manager, Townhouse Strata

Hi, I'm Alan Hunter — and I personally oversee every complex we manage.

Not a rotating roster of staff. Not a call centre. A small, dedicated team — with a Class 1 licensed manager directly accountable for your plan. That's something most strata companies simply can't offer.

Sound Familiar?

Most small strata schemes are treated
like an afterthought.

Large strata management companies handle hundreds — sometimes thousands — of properties. Your small townhouse block isn't their priority. The result is usually the same story:

  • Calls go unreturned for days — or not at all
  • Constant staff changes — you're always starting from scratch
  • Surprise fees for work orders, emails and "admin"
  • No one explains anything in plain English
  • Months of frustration before anything gets fixed
The Townhouse Strata Difference

That's exactly what we built Townhouse Strata to fix.

We only manage small schemes — 2 to 22 lots. It's not a gap in our market, it's our entire focus. Small complexes managed properly by someone who is genuinely accountable to you.

Your complex isn't our biggest account. But it gets our full attention — every time.

How We Work

Simple model. Strong results.

We don't try to be everything to everyone. We do one thing — manage small townhouse and villa schemes — and we do it very well. Here's what that means in practice.

01

A Class 1 manager overseeing your plan. Always.

Alan personally oversees every complex we manage. Our small team handles the day-to-day — but there's no call centre, no rotating staff, and Alan is always available to owners directly.

02

Small schemes only — by choice

We limit our portfolio to small townhouse and villa schemes. That's not a constraint — it's the point. It means your complex gets the time and attention it deserves.

03

One flat fee. Nothing hidden.

Work orders, phone calls, emails, levy notices — all included. What we quote is what you pay. No line items, no add-ons, no surprises at year end.

04

Plain English. Every time.

Strata legislation is complex. Your experience of it doesn't have to be. We translate everything — notices, by-laws, meeting motions — into language that makes sense.

Row of townhouses

What's Included

Everything your owners corporation needs

One flat annual fee covers it all — no extras for standard work.

Full services & pricing →

Service Standards

We don't just promise service —
we put it in writing.

Most strata managers don't publish their response times. We do. These aren't targets — they're commitments we make to every complex we manage, and we stand behind them.

Same day
Phone calls returned (urgent: within 1 hour)
1 business day
Email responses
Same day
Work orders issued (urgent: immediately)
5 business days
Meeting minutes distributed
Wed & Fri
Invoice payments processed
24/7 online
Financial reports via Stratafy portal
Alan Hunter — Class 1 Strata Manager and Licensee in Charge, Townhouse Strata

About Alan

The person who'll actually manage your complex

I'm Alan Hunter — Licensee in Charge and Class 1 Strata Manager at Townhouse Strata. I've spent years in NSW strata, and I started this business for one reason: small townhouse complexes deserve a manager who's actually focused on them.

Most strata firms run hundreds of plans, mixing apartment towers, commercial property and small townhouse blocks all together. Yours becomes one of many. We don't operate that way. We only manage small townhouse and villa schemes — 2 to 22 lots — and I personally oversee every plan we take on. No call centre, no rotating staff. Just me, a small dedicated team, and a clear commitment to do this properly.

LicensedClass 1 Strata Manager — NSW Fair Trading
MemberStrata Community Australia (NSW)
BasedCaves Beach, NSW
SpecialtyTownhouse & villa schemes (2–22 lots)

Alan Hunter, Townhouse Strata Pty Ltd

What owners say

Real reviews from real clients

★★★★★ 5.0 average · Verified Google reviews
★★★★★

A great manager who takes a personal interest in managing small schemes. Has great connections with trades for effective maintenance work. Financials and levies are seamless due to cloud-based and accessible software.

DT
Daniel T.
Recent review
via Google
★★★★★

Working with Alan Hunter from Townhouse Strata has been an absolute pleasure. He is professional, extremely knowledgeable in strata issues, and is dedicated to help you in every way. I totally recommend his company.

VM
Val M.
Verified client
via Google
★★★★★

So refreshing to have someone that listened to us and did what we wanted. Positive, professional and a pleasure to deal with.

AP
Anna P.
Verified client
via Google

Switching Managers

Changing managers is simpler than you think.

Most owners stay with a manager they're unhappy with because switching feels complicated. It isn't — especially when we manage the entire handover for you.

1

A chat — Zoom or in person

We walk through the proposal, answer every question. No pressure, no obligation.

2

Owners vote at an EGM

We prepare all paperwork. Most meetings take under 30 minutes.

3

We manage the handover

We contact your current manager and collect all records. You don't have to chase anyone.

4

Clear from day one

Personal introduction to all owners. Alan available from day one — and every day after.

Request a Proposal for Your Complex

We'll review your scheme and provide a tailored proposal — usually within 24 hours. No obligation, no sales pitch.

Request a Proposal

Alan Hunter  ·  (02) 4971 0363  ·  alan@townhousestrata.com.au