NSW · 2 to 22 Lots · Class 1 Licensed

Strata doesn't have to be complicated. And you shouldn't have to chase your manager.

Small townhouse schemes (2–22 lots), personally managed by a Class 1 licensed strata manager — in plain English, always.

Scroll
2–22
Lots only — our speciality
Same day
Every call and email answered
1
Class 1 manager overseeing your plan
$0
Hidden fees — transparent pricing
AH

Hi, I'm Alan Hunter — and I personally oversee every complex we manage.

Not a rotating roster of staff. Not a call centre. A small, dedicated team — with a Class 1 licensed manager directly accountable for your plan. That's something most strata companies simply can't offer.

Sound Familiar?

Most small strata schemes are treated
like an afterthought.

Large strata management companies handle hundreds — sometimes thousands — of properties. Your small townhouse block isn't their priority. The result is usually the same story:

  • Calls go unreturned for days — or not at all
  • Constant staff changes — you're always starting from scratch
  • Surprise fees for work orders, emails and "admin"
  • No one explains anything in plain English
  • Months of frustration before anything gets fixed
The Townhouse Strata Difference

That's exactly what we built Townhouse Strata to fix.

We only manage small schemes — 2 to 22 lots. It's not a gap in our market, it's our entire focus. Small complexes managed properly by someone who is genuinely accountable to you.

Your complex isn't our biggest account. But it gets our full attention — every time.

How We Work

Simple model. Strong results.

We don't try to be everything to everyone. We do one thing — manage small townhouse and villa schemes — and we do it very well. Here's what that means in practice.

01

A Class 1 manager overseeing your plan. Always.

Alan personally oversees every complex we manage. Our small team handles the day-to-day — but there's no call centre, no rotating staff, and Alan is always available to owners directly.

02

Small schemes only — by choice

We limit our portfolio to small townhouse and villa schemes. That's not a constraint — it's the point. It means your complex gets the time and attention it deserves.

03

One flat fee. Nothing hidden.

Work orders, phone calls, emails, levy notices — all included. What we quote is what you pay. No line items, no add-ons, no surprises at year end.

04

Plain English. Every time.

Strata legislation is complex. Your experience of it doesn't have to be. We translate everything — notices, by-laws, meeting motions — into language that makes sense.

Row of townhouses

What's Included

Everything your owners corporation needs

One flat annual fee covers it all — no extras for standard work.

Full services & pricing →

Service Standards

We don't just promise service —
we put it in writing.

Most strata managers don't publish their response times. We do. These aren't targets — they're commitments we make to every complex we manage, and we stand behind them.

Same day
Phone calls returned (urgent: within 1 hour)
1 business day
Email responses
Same day
Work orders issued (urgent: immediately)
5 business days
Meeting minutes distributed
Wed & Fri
Invoice payments processed
24/7 online
Financial reports via Stratafy portal
Townhouse Townhouse complex Modern home

Switching Managers

Changing managers is simpler than you think.

Most owners stay with a manager they're unhappy with because switching feels complicated. It isn't — especially when we manage the entire handover for you.

1

A chat — Zoom or in person

We walk through the proposal, answer every question. No pressure, no obligation.

2

Owners vote at an EGM

We prepare all paperwork. Most meetings take under 30 minutes.

3

We manage the handover

We contact your current manager and collect all records. You don't have to chase anyone.

4

Clear from day one

Personal introduction to all owners. Alan available from day one — and every day after.

Request a Proposal for Your Complex

We'll review your scheme and provide a tailored proposal — usually within 24 hours. No obligation, no sales pitch.

Request a Proposal

Alan Hunter  ·  (02) 4971 0363  ·  alan@townhousestrata.com.au